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The Home Depot Protection Plans

About The Home Depot Protection Plan

Protect your investment with The Home Depot Protection Plan by Allstate. What is The Home Depot Protection Plan? It’s all the coverage you need to ensure peace of mind for any protected product purchased from The Home Depot. If a covered product fails or breaks down during normal use, we’ll either repair or replace it, or reimburse you for the cost of the item. The Home Depot Protection Plans cover many products, including major appliances, power tools, grills, mowers, small appliances, smart home, home electronics, power equipment, water heaters, generators, holiday decorations and fireplaces. 


How Do I Buy a Protection Plan? 


The best time to purchase your protection plan is at the point of purchase, in store or online. If you don’t purchase a protection plan or extended warranty right away, that’s okay. You have 90 days from the date of purchase of the eligible product to add The Home Depot Protection Plan. If you added the plan to your eligible purchase, you have up to 90 days from the product’s purchase date to cancel the plan for a full refund. If you cancel your plan after 90 days, you will receive a pro-rated refund of the plan purchase price. 


Managing your Home Depot warranty is easy, too. Simply visit hdprotectionplan.com. Here is where you’ll view your products, manage your plans, file claims and track any existing claims.


What Does The Home Depot Protection Plan Cover? 


The Home Depot Protection Plans are available for most of your everyday purchases large and small, including: 


  • Major Appliances
  • Power Tools
  • Grills
  • Mowers
  • Small Appliances
  • Home Electronics
  • Smart Home
  • Power Equipment
  • Water Heaters
  • Generators
  • Holiday Décor
  • Fireplaces


Most major appliances come with a manufacturer’s warranty that lasts one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures. If there is an issue during this time that is covered by the appliance warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty but is included in your The Home Depot Protection Plan, the plan will cover it. 


MAJOR APPLIANCE PROTECTION PLANS


These benefits are included in your plan starting the day your appliance is delivered:


  • 24-hour support online at hdprotectionplan.com or by calling 1-800-HOME-DEPOT
  • Premium tech support for smart appliances
  • 2-Day Service Guarantee in Top 100 Metro Areas (3-Day Service Guarantee in Other Areas) *
  • 50% reimbursement for select preventative maintenance parts 
  • 50% reimbursement for select cosmetic parts replacements
  • Covers up to $300 per claim of spoiled food caused by mechanical failure of a protected appliance*
  • Power surge protection
  • No cost to transfer plan to new appliance owner


Additional coverage after the manufacturer’s warranty ends:


  • Covers mechanical and electrical failures plus product breakdowns during normal use
  • 2-Day Service Guarantee in Top 100 Metro Areas (3-Day Service Guarantee in Other Areas) *  We guarantee a service appointment will be available within 2 days of your approved claim in the top 100 metro areas (within 3 days in other areas) or you'll receive a $50 check or The Home Depot eGift Card and we’ll still repair or replace your appliance fast*
  • 2 to 4-hour service appointment windows
  • Track your repair tech in real time so you know exactly where they are and when they’ll arrive
  • No Lemon Policy: If a covered item has two service repairs for the same issue and a third is needed during the protection plan term, you will be eligible for a replacement or we'll reimburse you for one (original purchase price plus tax) in the form of a The Home Depot eGift Card* 
  • No Service Claim Reward: 30% reimbursement of plan price with a check or The Home Depot eGift Card if you don’t file a service claim during your plan term


Visit hdprotectionplan.com for full Terms & Conditions or to file a claim.  Total preventative maintenance parts and cosmetic parts replacements reimbursements not to exceed $500 per plan for major appliances. Accidental damage, intentional damage, loss, and theft are not covered.


GENERAL MERCHANDISE PROTECTION PLANS


General Merchandise Protection plans cover things like power tools, outdoor equipment, patio, grills and more. Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty but is included in your The Home Depot Protection Plan, the plan will cover it.


After the manufacturer’s warranty expires, your item is covered by your The Home Depot Protection Plan for 2 or 3 years (water heaters for 5 years).  


With your General Merchandise Protection Plan you’ll get these benefits:


  • Protect Your Purchase for an Additional 3 or 2 Years Beyond the Manufacturer’s Warranty
  • Premium Tech Support for Smart Home and Wi-Fi-enabled Devices
  • Fast Repairs or Replacements
  • Easy Online Claims Available 24/7
  • No Lemon Policy*
  • No Deductibles or Hidden Fees


*See Terms & Conditions for additional details. Visit hdprotectionplan.com for full Terms & Conditions. Accidental damage, intentional damage, loss, and theft are not covered.


Provide yourself a safety net for the products you rely on most. Purchase The Home Depot Protection Plan by Allstate.



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